Friend sends me a message over night saying: "What happened to you blog ?", to which I replied "Don't know. Raised a ticket. Cheers", after indeed opening a ticket at my hosting company titled "Various subdomains of alseyn.net return 500". Then, in the morning:
Guy with a name from a well defined developing country, where all IT support seem to be relocated, tell me some blah blah about how I need to optimize my website, including the CSS...
Pascal: Hi. Thanks for your answer. Most of the site is pretty much light static files by now and doesn't make use of resources like databases connections, heavy processes or images etc. My problem is that it's down for no reason. I think I will simply change hosting provider because there must be a problem on your side and you are not investigating it for me...
Guy with a name from a well defined developing country, where all IT support seem to be relocated, tell me how the site is down because of my email client.
Pascal: Hi. I created a file called testing.php at http://pascal.alseyn.net/testing.php with the following contents:
<?php echo "Testing"; ?>
$ curl -I http://pascal.alseyn.net/testing.php
HTTP/1.1 500 Internal Server Error
Date: Wed, 13 Dec 2017 09:56:48 GMT
Server: Apache/2.4.18 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 mod_fcgid/2.3.9
Content-Type: text/html; charset=iso-8859-1
PLEASE FIX YOUR SERVER !!!!
Guy with a name from a well defined developing country, where all IT support seem to be relocated, tell me how that one liner uses too many resources, and something about the IMAP server...
Pascal: I have no email client running right now, except the one on my phone which has the correct settings. But the problem still persists (I cannot access the site, for instance the weblog). Nothing has changed in my settings for months. And suddently the site is broken. Seriously fix this or I will take the site somewhere else. You're probably some guy sitting in another country than where the hosting company is. Contact the parent company and tell them there is a misconfiguration of their server. If I cannot have one phone checking emails and the simplest one liner code working at the same time, what's the point paying for hosting ? If you don't reply with a solution, seriously don't bother replying. I will wait 24 hours and if the problem is not properly escalated and solved, I am gone.
Hours then past. And this evening, a guy with an American sounding name wrote: "Hello Pascal, We do apologize for any inconvenience in this matter. Please try clearing your local/browser cache and re-attempt accessing your sub domains as the memory issue should be corrected at this time."
I was getting upset at myself for somehow picking on some random overseas guy earning $1 an hour to send template answers to customers, but I was eventually vindicated. +1 for looking angry, standing your ground, and not getting shit from Customer Support.